Do you have invoices or receipts from doctors, pharmacies,
etc.
that you want to submit? Click here.
In urgent cases call us:
+43 3332
635660
24h emergency helpline: 0800 2042222
Tips & information about the claim
The sooner you report the damage, the sooner everything
will be back to its normal state.
And we will be happy to send
you information and tips for a quick settlement.
For smaller claims
Please do everything you can to limit the damage. This means, for example, securing the damage area as well as possible without putting yourself or others in danger.
Document and store
Just in case, please keep the damaged items for inspection. UNIQA explicitly informs you if the damaged area must not be changed.
Insurance information required
- Policy number
- Contact details (e.g. telephone number)
- Bank details (desired account details for transfer of claim payment)
These are the questions we will ask you:
- What exactly happened? When and where did it happen?
- Has an estimate already been made or can you estimate the amount of damage?
- Do you have photos that you can send these to us?
- Do you want payment for the damage or do you want a repair?
- Has a police report already been made (e.g. in the case of theft or parking damage)?
Frequently asked questions (FAQ)
If you have any questions regarding the claim, we always ask you to give us the claim number, this saves you and us time, because we have all the necessary information immediately and do not need to ask you again.